Appointments

YOU MAY NOW BOOK YOUR APPOINTMENTS ONLINE!!!

PLEASE COMPLETE A REGISTRATION FORM AVAILABLE FROM RECEPTION.

calendar_penDOCTOR APPOINTMENTS

We hold open surgeries for the Doctors every morning.  This means you may arrive at the surgery any morning between 8.30 and 10.30 without an appointment.  Please note however, that only the first 18 patients for each Doctor will be seen.

For booked appointments at afternoon surgeries appointments are for 10 minutes and for one person only.  Patients have a right to preference of a practitioner.

 

 TREATMENT ROOM APPOINTMENTS

The practice nurse is available by appointment and for open surgeries. 

On Monday, Tuesday, Thursday and Friday, treatment room is strictly by appointment.

On Wednesday morning we operate an open surgery for the Treatment Room for which patients should please report to reception by 10:30am.

Emergencies

Monday – Friday 08:30  – 18:00

In the case of an emergency please telephone the surgery and your will be directed from there on what to do next (028 9070 9079).

Telephone Advice/Triage

If you wish to speak to the doctor or nurse, please telephone reception and give full details of the problem/query.  The receptionist will inform you when you can ring back or take your telephone number so that someone can return your call.  Patients requesting a same day appointment may be asked to speak to the doctor to ascertain if an urgent appointment is necessary.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Failure to keep an appointment causes inconvenience and denies other patients the opportunity to see the doctor. We operate a strict DNA (Did Not Attend) policy for patients who fail to attend booked appointments.

 
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